Accountability

Our work is grounded in strong ethical principles. We strive to act with integrity, respect, and responsibility in everything we do – from the way we manage funds to how we engage with local partners and communities.

Our accountability and transparency framework is designed to safeguard the dignity and rights of those we serve, ensure compliance with international standards, and strengthen trust with partners, donors, and communities.

The following policies and standards provide the foundation for this commitment. They guide us in building a culture of respect, responsibility, and ethical practice across all of Danmission’s engagements:

Policies and guidelines

Our Anti-Corruption policy commits Danmission to zero tolerance for corruption, fraud, bribery, or misuse of resources, ensuring transparency and fairness in all operations. Read it here.

We protect people’s rights and wellbeing, ensuring that all interactions are conducted with the highest level of care and responsibility. Read our Safeguarding Policy here and our Child Protection Policy here.

We evidence Value for Money through our Results Framework and Outcome Harvesting, linking costs to verified outcomes and equitable reach, with regular learning loops to improve delivery. Read our Value for Money policy. 

Danmission is verified against the international standard for humanitarian work, the Core Humanitarian Standard on Quality and Accountability (CHS). The CHS sets out nine commitments aimed at ensuring that organisations working with vulnerable, marginalised, and crisis-affected people and communities uphold the highest standards of transparency, accountability, and ethical practice in their work.

Read more here.

Finances

Danmission’s international work is financed by surplus generated by Danmission second-hand shops, institutional donors, foundations and private contributions. We work to ensure that funds are used responsibly and effectively. See our Donation and Grant Acceptance Policy.

Read more on our finances

File a Complaint

Danmission wants to prevent all forms of corruption, fraud, sexual violations and abuse of power. If you experience or witness misconduct, abuse, or other concerns related to our work, you can file a complaint safely and confidentially.

Our complaints and whistleblower page
File a complaint

By submitting a complaint, you accept Danmission’s complaints handling system by which the complaint will be processed.

Sensitive complaint

Do you consider this to be a sensitive complaint? A sensitive complaint is typically a complaint about corruption, sexual exploitation or another gross violence of our staff rules.

Confidentiality

All complaints will be treated with confidentiality meaning that only a very limited number of persons who need to know about the complaint will be involved in the process.

Description of the complaint

Please describe place, date, causes, what happened, who were involved, and the consequences as detailed as possible *

Outcome of the complaint

Please describe your expected outcome/response of the complaint: *

Acceptance

By submitting this complaint, you accept Danmission’s Complaint Handling System by which the complaint will be processed according to the description on this page.